Customer sends a message
A customer messages a local business on WhatsApp in their own words.
Built for local commerce
Turn WhatsApp chats into ready orders.
KiranaConnect is a WhatsApp ordering and automation platform for local businesses. We make everyday ordering simpler for customers and easier to manage for merchants.
Natural language orderingMerchant dashboardBuilt for local stores
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Your Local Storeonline
Please send 2 kg atta, 1 litre oil and a packet of tea.
Got it! Would you prefer sunflower or groundnut oil?
Sunflower oil, please.
Order readyNew
Atta2 kg
Sunflower oil1 L
Tea1 pack
A smoother order flow
From a message to a fulfilled order
KiranaConnect keeps the conversation familiar for customers and makes each request actionable for the business.
KiranaConnect processes it
The platform understands the request and helps clarify products or quantities.
Business gets the order
The merchant receives a clear, structured order in the dashboard.
Order gets fulfilled
The business accepts, prepares and fulfills the customer's order.
Incoming orders3 new
#KC-1048 · PriyaNew3 items · WhatsAppJust now
#KC-1047 · RohanAccepted5 items · WhatsApp4 min
#KC-1046 · NehaReady2 items · WhatsApp12 min
The product
Conversational ordering, structured for business
Customers can send their shopping requirements through WhatsApp in natural language. KiranaConnect helps local stores process those requests, clarify products, create orders, and manage them through a merchant dashboard.
Natural language requests
Customers order the way they already communicate—without learning a new app.
Order clarification
Resolve missing quantities, variants and product preferences in the conversation.
Merchant order management
Review and manage structured orders from a simple business dashboard.